Is This One Single Belief Stopping You from Earning More Money in Your Online Business?

By on August 7, 2010 in Blogging, Online Business  •  14 Comments
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“Tell me the niche you’re publishing in now, and I’ll show you someone who is selling the same basic content and likely making more money than you … That’s the simple solution to making money with content that has been around for centuries, and it’s still going strong. If you want to make money with content, charge for it.”

- Brian Clark, Copyblogger and Teaching Sells

One common obstacle to earning a steady income online is the belief that you don’t have anything valuable to offer in exchange for money. I know this, because I used to believe it myself. But I was dead wrong. You may be too.

What follows is a personal story that I hope will not only educate and inspire you, but will also help shatter this limiting belief so you can start earning more money from your efforts to make a difference in the world.

How I Used Content Marketing to Build an Online Business

You may know I once owned a company named Solostream, which I launched in June 2006 as a blog design and consulting company. After a few months in business, I created several WordPress templates (themes) that people could simply download and install on their WordPress blog or website.

Initially, I offered my themes for free. This was – and still is – a common tactic used by WordPress developers to get more traffic and backlinks to their website, as well as build their brand within the WordPress community. Consequently, there are tens of thousands of free WordPress themes out there in the world.

This is a form of content marketing, and it’s much like what you do when you add content to your blog or website. You publish free content, such as an article, tutorial, video, ebook, special report, podcast, etc. The idea, of course, is to make it valuable and interesting enough that people will not only consume it, but also share it, link to it and start to recognize you as an authority in your niche.

For me, this approach paid off well. By the middle of 2007, several thousand people were downloading my free themes each month, and Solostream had developed a decent brand within the WordPress community.

Further, with thousands of sites using my themes, most of which included a link back to the Solostream site, I earned top rankings on Google for some prime keywords like "blog design" and "wordpress themes."

Back in 2007, a Google search for "blog design" had Solostream near the top of the listings. Often it was the #1 listing. As a result, I found myself in a position where I could pick and choose my projects, and I turned down much more work than I accepted.

Occasionally, I strained my shoulder while trying to pat myself on the back for the seemingly brilliant moves I’d made to put myself in that sort of position. Okay, not really, but I was pretty happy about the situation.

The Dark Side of Free Content

Still, for me, there was one big problem with this approach. Often, when people downloaded my free themes, they’d come back to me and request free technical support. They’d want me to teach them things like how to customize the theme in some way or maybe even how to use WordPress itself.

At first, I was happy to help where I could, but as more people downloaded my themes, free support started to consume more of my time. So much that it interfered with paid client work.

When I occasionally declined to provide free support, or didn’t provide it in a timely manner, some people actually got mad and complained. I don’t know about you, but frankly, I don’t tolerate that very well (I’m getting better at it though).

From Free Products to $20,000 Per Month (In Three Months)

Something had to give, so I decided to start selling my themes, even though I had serious doubts about whether they’d sell or not. My doubts stemmed from the fact that – at the time – hardly anyone was selling WordPress themes.

Also, as I said earlier, there were tens of thousands of free themes available, and it wasn’t like my themes were the best ones out there. In my opinion, they were slightly above average at best.

This was the real kicker though. To me, it hardly seemed reasonable that people would suddenly start paying for products that I’d been giving away for over a year.

Still, I reasoned that if people wanted me to provide support, I was justified in charging for the themes. The worst that could happen was my doubts would be confirmed, and no one would buy my themes. But at least I’d cut down on the number of people who wanted free support, which would allow me to refocus all my energy on paying clients.

This turned out to be the best decision I ever made with Solostream.

I don’t remember the exact number, but in September 2007, several thousand people downloaded my themes for free. The following month, I slapped a price tag on those very same themes, and much to my surprise, people bought them.

When the end of month came, and I tallied the final numbers, I’d sold nearly 100 themes and earned close to $5000. The following month, I sold even more themes and earned close to $6000. Then I created a new magazine-style theme that became quite popular, and by the end of the year, sales were approaching $20,000 per month.

To shorten the story, I sold Solostream in September 2008, and the company is still doing very well selling premium WordPress themes. This is true despite the fact that there are tens of thousands of free and premium themes available, with more and more flooding the market every day.

In retrospect, it seems a pretty remarkable story. I offer it not to brag or to impress you, but to share a lesson that can change your life if you take it to heart and act accordingly.

It’s Not Your Job to Decide if People Will Buy Your Product or Not

As a business owner, your job is to create solutions for people’s problems, do it to the best of your ability and offer those solutions in exchange for money. You may believe there are better or less expensive solutions available elsewhere, but again, that’s not up to you to decide.

When it comes to deciding the merit or value of your products, you’re best served to leave that up to the marketplace – your prospective customers. Sure, you want to make your products as valuable and useful as possible and present them in a way that demonstrates their value, but beyond that, it’s out of your hands.

What if There’s Too Much Competition for Your Product Idea?

The other day, I bought a cup of coffee from the 7-Eleven convenience store where I stopped for gas. Just across the street is a Dunkin Donuts with much better coffee. Still, I bought my coffee from 7-Eleven.

Why would anyone buy a product when they know they can get a more superior or less expensive version of the product elsewhere? One reason is because it’s more convenient. It’s right in front of them, and they don’t have to exert any extra effort to get it.

With the increasing demands on our time, energy and attention nowadays, accessibility and convenience are mighty valuable.

When Dunkin Donuts moved in across the street a few years back, the 7-Eleven folks didn’t stop selling coffee. They just kept putting it out there, and people kept buying it. Keep that in mind the next time you think there’s too much competition for your product idea to ever be profitable.

And let’s not forget the “know, like and trust” factor. All things being equal, people will buy a competing product from the person or company they know, like and trust the most. This assumes, of course, the product fulfills a want, need or desire they have.

How do you think great bands like the Rolling Stones and Aerosmith have remained popular all these years (Mick Jaggar is nearly 70)? Because they have thousands and thousands of loyal fans who know, like and trust them.

Maybe you have a few fans yourself – people who read your blog or subscribe to your email newsletter. If so, I’d be willing to bet some of them would be happy to buy a product from you if it could make their life better in some way. If you don’t have many fans yet, maybe it’s time to get on that with some good, solid content marketing of your own.

What if Your Product is a Flop?

Look at it this way. If you create a product, and offer it to the world, what’s the worst that can happen? Maybe no one will buy it, or if they do buy it, maybe they’ll ask for a refund. So what? You got some product creation experience and learned some valuable information about the needs of your market. Lick your wounds, issue the refund and create your next product. That’s what a successful business does.

For example, have you ever heard of the Apple Newton? It was an early version of the PDA and one of Apple’s many failed products in the 1990′s. Although it hung around a few years, it was eventually blown out of the water by the Palm Pilot.

Today, Apple is the most valuable company in the world. Why is that? Because they didn’t let a few failed products stop them. They took their lumps, learned their lessons and went on to create some of the most revolutionary and sought-after products on the planet.

Let Me Reiterate, In Case You Didn’t Get it the First Time

Again, as a for-profit business owner, your job is to create solutions that can potentially make a difference in someone’s life, and offer those solutions in exchange for money. If you offer the right solutions to the right people, some will pay you for them and some won’t. As Brian Clark says in the opening quote, if you want to make money with content, charge for it. You may be as surprised with your results as I was with mine.

No, you don’t have to be sleazy. No, you don’t have to be manipulative. You don’t have to be unethical in any way. That’s not what real business is about anyway. It’s about providing solutions that make a difference in peoples’ lives.

In the final analysis, a belief is just a belief. The only thing we know for certain is this: maybe you have something to offer that’s worth paying for, and maybe you don’t. You probably do, but until you actually put something out there, you’ll never know for sure.

I took the risk, and it paid off.

How about you? Are you willing to give it a try too?

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There Are 14 Brilliant Comments

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  1. I really enjoyed reading this Michael. I think it’s one of those “you won’t know until you try” things that we all tend to put off because of fear or other “stuff”. I love how you just decided to take things into your own hands, and it paid off. :)

  2. From my own experience I would like to say that when starting an online business an entrepreneur usually has a lot of obstacles. So, it is very important to be patient and hardworking person to overcome these obstacles. In these regards, I would recommend upcoming entrepreneurs just to believe in success!

  3. Nicholas Tozier says:

    If people enjoy your content, and follow you over a long span of time, you need some kind of exclusive content to sell.

    People enjoy owning something valuable–an audiobook, ebook, or whatever–from a source they trust. Especially when your product teaches them about something that interests them–or helps them meet their own goals.

    Don’t deny your readers the pleasure of investing more deeply in what you have to offer them.

  4. Hi Michael, as an ‘old’ – pre 2008 – and, more importantly, continuing customer and buyer at Solostream this is the first I heard that you’d sold up! Good for you and it IS the ‘Support’ over at Solostream that keeps me as a repeat customer.

    Plus your post rang bells with me via product or blog creation – i.e. don’t take it personally when some people tell you that you or your product suck! Rise above it, learn and move on ( although I admit that it’s easier said than done unless you have the hide of a rhino!)

    New domain: HideOfaRhino.com ?

  5. Phoebe says:

    Michael,

    I like the post and you’re absolutely right. Wish I would’ve discovered Solostream when the templates were free…lol! I’m a fan and have purchased a few including the use of the one for Live Fit Magazine. Nice job. :)

  6. Brock Henry says:

    Michael,

    You described me to a T as soon as you opened this post:
    “One common obstacle to earning a steady income online is the belief that you don’t have anything valuable to offer in exchange for money.”

    Wow, it’s amazing how we can talk ourselves right out of something before we ever get out of the starting gate. There’s so much truth to the thought that we are often our own worst enemies.

    As you’ve said, it makes so much more sense to let the marketplace decide whether or not what we have is worthy of exchanging some money for it.

    Thank you so much for your powerful reminder. It helps re-ground me in reality.

    • Thanks for the comment Brock.

      it’s amazing how we can talk ourselves right out of something before we ever get out of the starting gate

      Yea, scary. I think a big part of it is what psychologists call self-efficacy – the belief that you are capable of performing a certain task and that if you do, it will create the outcome you desire.

  7. Mirta says:

    Hi! I simply would like to give you a huge thumbs up for the great
    information you have here on this post. I will be returning to your blog for more soon.

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